Security as a Company Value
With our SOC 2 compliance status, Fervor is able to assure existing and potential clients that we have high-level processes & tools in place to protect their digital properties and data. It puts us ahead of the curve as a marketing agency. Taking a holistic approach to cybersecurity, we give our clients the peace of mind and confidence they need to do business with us safely and securely.
Compliance
Fervor, LLC is committed to bringing the same level of excellence to cybersecurity as we do to all our marketing and consulting work. Service Organization Control (SOC) 2 is an auditing procedure designed to ensure that third-party service providers can securely manage data to protect the interests and privacy of their clients. It sets criteria for managing data based on trust service principles of data:
- Availability
- Confidentiality
- Processing Integrity
- Privacy
- Security
Our protocols were successfully audited by a certified risk management service provider. And our teams are trained on these security protocols, so we can work together to protect all our clients using these high standards. Our external certifications provide independent assurance of our dedication to protecting our customers by regularly assessing and validating the protections and effective security practices we have in place.
Secure Personnel
Fervor takes the security of its data and that of its clients and customers seriously and ensures that only vetted personnel are given access to their resources.
- All Fervor, LLC contractors and employees undergo background checks prior to being engaged or employed by us in accordance with local laws and industry best practices.
- Confidentiality or other types of Non-Disclosure Agreements (NDAs) are signed by all employees, contractors, and others who have a need to access sensitive or internal information.
- We embed the culture of security into our business by conducting employee security training & testing using current and emerging techniques and attack vectors.
Secure Development
- All development projects at Fervor, LLC, including on-premises software products, support services, and our own Digital Identity Cloud offerings follow secure development lifecycle principles.
- All development of new products, tools, and services, and major changes to existing ones, undergo a design review to ensure security requirements are incorporated into proposed development.
- All team members that are regularly involved in any system development undergo annual secure development training in coding or scripting languages that they work with as well as any other relevant training.
- Software development is conducted in line with OWASP Top 10 recommendations for web application security.
Secure Testing
Fervor deploys third party penetration testing and vulnerability scanning of all production and Internet facing systems on a regular basis.
- All new systems and services are scanned prior to being deployed to production.
- We perform penetration testing both by internal security engineers and external penetration testing companies on new systems and products or major changes to existing systems, services, and products to ensure a comprehensive and real-world view of our products & environment from multiple perspectives.
- We perform static and dynamic software application security testing of all code, including open source libraries, as part of our software development process.
Cloud Security
Fervor Cloud provides maximum security with complete customer isolation in a modern, multi-tenant cloud architecture.
Fervor Cloud leverages the native physical and network security features of the cloud service, and relies on the providers to maintain the infrastructure, services, and physical access policies and procedures.
- All customer cloud environments and data are isolated using Fervor, LLC’s patented isolation approach. Each customer environment is stored within a dedicated trust zone to prevent any accidental or malicious co-mingling.
- All data is also encrypted at rest and in transmission to prevent any unauthorized access and prevent data breaches. Our entire platform is also continuously monitored by dedicated, highly trained Fervor, LLC experts.
- We separate each customer’s data and our own, utilizing unique encryption keys to ensure data is protected and isolated.
- Client’s data protection complies with SOC 2 standards to encrypt data in transit and at rest, ensuring customer and company data and sensitive information is protected at all times.
- We implement role-based access controls and the principles of least privileged access, and review revoke access as needed.